At Chalets Nord-Valins, we place great importance on protecting your personal information. This policy is intended to inform you about how we collect, use, store, and protect your data when you use our website or our reservation services.
- Collection of Personal Information
We may collect the following information when you make a reservation or browse our site:
• First and last name, and contact information (address, email, phone number)
• Payment and billing details
• Stay preferences and information related to your booking
• Technical data (IP address, browser type, pages viewed) - Use of Information
The information we collect is used to:
• Manage your reservations and ensure follow-up throughout your stay
• Communicate with you regarding your inquiries or confirmations
• Improve our services and your user experience
• Comply with our legal and tax obligations - Sharing of Information
We do not sell or rent your personal information.
However, your information may be shared with:
• Our secure payment partners
• Our service providers (e.g., booking platform, web hosting)
• Legal authorities when required by law - Retention and Security
We retain your information for the time necessary to manage our services.
We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. - Cookies
Our site may use cookies to enhance navigation and analyze website usage. You may configure your browser to refuse cookies, but this may limit certain features. - Your Rights
In accordance with applicable laws in Québec and Canada, you have the right to:
• Access your personal information
• Correct inaccurate information
• Withdraw your consent to certain uses
• Request the deletion of your data when permitted by law
